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View compareShipping & Delivery | Qalbi
Shipping Policy
At Qalbi, we strive to process and ship your orders as quickly as possible. Please allow 1-3 business days for order processing before shipment.Processing Time Details
Orders placed before 2 PM AEST on business days are typically processed the same day. Weekend orders are processed on the next business day.Shipping Methods & Delivery Times for Metro Cities
- Standard Shipping: 2-5 business days
- Express Shipping: 1-4 business days
Regional Delivery Information
Please note extended delivery times for remote areas:- Western Australia: Add 2-3 additional business days to standard delivery times
- Northern Territory: Add 2-4 additional business days to standard delivery times
- Regional/Remote Australia: Add 3-5 additional business days to standard delivery times
Shipping Rates
Shipping fees are calculated at checkout based on your location and chosen shipping method.Free Shipping
Enjoy free standard shipping on all orders over AUD $120.Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number to monitor your package's progress.Shipping Area
We currently ship Australia-wide only. International shipping coming soon!Delays
Please note that shipping times may vary during busy periods, public holidays, or unforeseen circumstances.Damaged or Lost Packages
If your order arrives damaged or goes missing, please contact us within 48 hours at hello@qalbi.com.au and we'll resolve it promptly.Contact Us
For any shipping inquiries, please email us at hello@qalbi.com.au or use our contact form.